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Frequently Asked Questions
What types of air conditioning systems does Chigo offer?
Chigo provides a comprehensive range of residential, commercial, and industrial cooling solutions. Our product lineup includes energy-efficient Inverter Wall-Mounted Split Units, Non-Inverter Air Conditioners, Ceiling Cassette Units, and heavy-duty Commercial Systems engineered for durability, rapid cooling, and whisper-quiet operation.
Are Chigo air conditioners energy-efficient?
Yes. Our inverter series features advanced energy-saving compressor technology, offering fast and stable temperature control while significantly reducing electricity consumption.
How do I determine the right horsepower (HP) for my space?
As a general guideline for standard ceiling heights:
- 1.0 HP: Rooms up to 150 sq. ft. (small bedrooms, study rooms)
- 1.5 HP: Rooms between 150 – 250 sq. ft. (medium/master bedrooms)
- 2.0 HP: Rooms between 250 – 350 sq. ft. (living rooms, medium retail spaces)
- 2.5 HP & above: Large open halls, open-plan offices, or commercial premises
*If your space is exposed to direct afternoon sun or has high ceilings, a higher HP model is recommended. Contact our team via WhatsApp for a tailored recommendation.
How do I place an order or request a quote?
To order or inquire:
- 1. Browse our products on the website.
- 2. Click the “Inquire via WhatsApp” / “Explore More” button on any product card or the WhatsApp widget at the corner of your screen.
- 3. Our sales representatives will assist you with stock availability, model recommendations, and official quotation details.
What payment methods are accepted for orders?
Once your order or quotation is confirmed with our team, accepted payment methods typically include:
- Direct Online Bank Transfer
- Corporate DuitNow / Cheque (for business & bulk accounts)
*Official bank account details and payment instructions will be provided in your quotation/invoice.